Code of conduct for suppliers and partners

• Full compliance with labour and insurance legislation, which can be accredited by a certificate of compliance in force.
• The absolute prohibition of child and forced labour throughout the chain.
• Freedom of association and collective bargaining respected without obstruction.
• Hygiene and safety conditions in accordance with the regulations, with special attention to field and height work for installers.
• A free environment of discrimination and harassment, with a complaint channel available.

• If you treat data on our own, sign the relevant treatment agreement before you receive the first data.
• No use of data from a Drometra client for own purposes, including commercial prospecting.
• It was not possible to subcontract treatment without express and written authorization.
• Notification of security incidents within 24 hours of detection.
• The installers do not retain access credentials to the platform after completing the work.

• Do not promise capabilities, performance figures or deadlines that the product does not support. A sale won with a false promise is a problem for us as soon as it is delivered.
• Do not appear as Drometra or suggest a different relationship than it exists.
• Do not offer or accept undue payments to get or maintain business.
• To declare any conflict of interest before participating in an opportunity.
• Respect the acceptable use policy when setting up the platform for a customer.

We can request supporting documentation, make agreed visits and request time-bound action plans. In the face of a non-compliance, we give a reasonable time to correct; in the face of serious non-compliance - child or forced labour, abuse of personal data, corruption - the relationship ends immediately, regardless of the volume it represents.

Any person may report a non-compliance of a supplier or partner of ours to [email protected] the same guarantees of confidentiality and not retaliation of the general code.