Confirm withdrawal and its scope
Reserve
It records address, contact, customer vehicle and service motive. It agrees who can deliver the keys, the attention window and the means of transfer that the workshop actually offers.
Drometra SOLO · Workshop with retreat
The keys change hands, the context should not be lost.
It connects the retreat, the order of the workshop and the return of the vehicle, with a clear record in each transfer.
Check my way of working
Offering home retreat is comfortable for the customer and one more operation for your workshop. We need to coordinate who receives, the state observed, what was authorized and the time of return. SOLO is designed for your support unit to connect those steps without opening another chain of messages.
Does that sound familiar?
- The observations of the retreat do not reach the order of the workshop.
- An additional work is communicated without making it clear whether it was approved.
- The return is promised before confirming that the vehicle is ready.
Your day, with a clear next step
Comments before moving
Transfer
It links the reception to authorized photos, declared accessories and relevant observations. It separates the customer's information from the observed by the recipient; do not infer a diagnosis from a photo.
Unite the logistics with the order
Workshop
It retains the order identifier and approval of additional interventions. The availability is confirmed by the workshop manager: being parked at the exit is not equivalent to being ready.
Separate delivery and slopes
Return
It coordinates the return when the work is confirmed. It documents return of keys, observations and acceptance; it relates the reference of collection without submitting the signature of receipt as payment.
The repair requires additional approval
The commitment
The workshop schedule a retreat for a defined maintenance with the customer.
What changes
The review detects an additional intervention. The proposal is retained and it is reported that the return depends on the decision and the work authorized.
A closure that explains
The return is scheduled on a confirmed availability, and delivery, workshop order and payment keep their states separate.
An illustrative example, it's not a testimony.
Information worth keeping
Transfers with reference
Who gives and receives, what was declared and what observations accompanied the keys.
An order, several moments
Retreat and return continue the same work, although they occur on different days.
Revisable pledges
You can identify reprogrammed returns and their reasons, without attributing any delay to the transfer.
Let's start with a day of your business.
Choose a regular service and check what information you need, who decides and how you know it ended.
- Your withdrawal and return procedure.
- The system where you keep the orders from the workshop.
- Who confirms availability and additional work.
Preguntas frecuentes
One unit, your way of working.
Check the scope of SOLO and tell us what you need to organize first.