Differentiated buyer and consignee
Charge
It relates the order to the person who orders it and defines who can be contacted during the distribution. It only retains the necessary data of the dedicatory and the recipient, with limited access.
Drometra SOLO · Florist and gifts
You don't give up any box, you give up a moment.
Relation of preparation, addressee and time for the detail to reach the person.
Check my way of working
A surprise has two different customers: who orders it and who receives it. An incomplete address or a call to the wrong person can change the experience. SOLO allows you to propose the tour by keeping the details of each order and the conditions for delivering it.
Does that sound familiar?
- The buyer is confused with the consignee when confirming delivery.
- The reception strip does not accompany the bouquet when it is loaded.
- An absent consignee requires that he improvise without consulting the buyer.
Your day, with a clear next step
Each package with your order
Preparation
Identify bouquet, accessories and care communicated by your computer. It links preparation and delivery window without showing personal information on a label that does not need it.
A tour that respects the commitment
On the way.
It orders stops considering reception hours and care time. It retains the agreed conditions for deliveries to buildings, offices or authorized receptions.
If you change the receiver, it's clear.
Delivery
Distinguish target, authorized third party and failed attempt. If you cannot deliver, record the reason and consult the next action instead of closing the visit as full delivery.
The destination still doesn't reach the office.
The commitment
A person orders a bouquet to deliver on an agreed strip, keeping the surprise.
What changes
At the reception they report that the destination is not yet there. The authorization to leave with a third party is reviewed or the person who made the order is consulted.
A closure that explains
The result identifies what happened and who received, or leaves the reattempt pending. A photo of the bouquet in the vehicle is not used as a reception voucher.
An illustrative example, it's not a testimony.
Information worth keeping
The right detail, on the right order
Preparation, supplements and delivery condition without mixing similar orders.
Contacts with a purpose
Who buys, who gets and who to call when an exception appears.
A clear answer to the buyer
Confirmed reception, third authorized or next attempt, with relevant evidence and careful access.
Let's start with a day of your business.
Choose a regular service and check what information you need, who decides and how you know it ended.
- How you distinguish buyer, consignee and authorized recipient.
- Delivery strips and transport conditions defined by your business.
- The procedure when there's no one to receive.
Preguntas frecuentes
One unit, your way of working.
Check the scope of SOLO and tell us what you need to organize first.