Company information
- Last update
- 7 October 2026
- Version
- 1.1
- To whom it applies
- Anyone who needs to formally identify Drometra
In summary
- Collect the registered data that a client, a holder or an authority needs to address us.
- Indicates which address to send each type of formal communication.
- It identifies the controller for the purposes of data protection regulations.
This summary guides the reading and does not replace the text of the document.
01Company data
| Date | Value |
|---|---|
| Registered company name | DROMETRA SpA |
| Company type | Society for shares, constituted in Chile |
| RUT | 78.506.876-9 |
| Registered address | Colo Colo 379, Oficina 706, Edificio Amanecer, Concepción, Región del Biobío, Chile |
| Country | Chile |
| Contact email | [email protected] |
| Turn | Development of software and telematics services for fleets |
| Website | drometra.com |
02Formal channels
| Subject | Address | Response time |
|---|---|---|
| Rights to personal data | [email protected] | 30 days running |
| Security and vulnerability reports | [email protected] | 2 working days |
| Allegations of conduct | [email protected] | 3 working days |
| Legal affairs and intellectual property | [email protected] | 10 working days |
| Requirements of authority | [email protected] | By the time of the order |
| Support for the service | [email protected] | Depending on the level of service contracted |
03Data controller
For the purposes of Act No. 21.719, DROMETRA SpA is responsible for the processing of the data described in the privacy policy, and responsible for the treatment of the fleet data of its customers, in the terms of the platform's privacy notice.
The competent control authority is the Personal Data Protection Agency, to which any holder can claim directly, without the need to exhaust prior management with us.
Status of this document
Text prepared by Drometra and pending review by external legal advice before its final publication. Its structure and content were built on the current Chilean legislation and on Law 21.719, which has been in force since 1 December 2026. It does not constitute legal advice for third parties.
Related documents
- Privacy policyWhat personal data we process, in which products, where it is stored, how long we keep it, how we use artificial intelligence models, and how you exercise your rights.
- Platform privacyHow we process the fleet, route, delivery, driver, recipient, and video data generated by a customer's operations, in the console, Michiva, Dromivia, Drometra Vision, and Drometra Spaces.
- Act No. 21.719What changes with the new Chilean data protection law, what obligations we have and in what state each is in.
- Terms of useThe conditions under which you can use drometra.com and its content.